CyrusOne Blog

Top Issues Facing the Financial Services Industry

453887503The recent “Great Recession” has caused turmoil across the country for consumers and businesses alike. The financial services industry has been especially hard-hit. Although financial institutions deal with recurring industry issues every year, they now operate in a new economic context after the financial crisis.

Some of the issues financial institutions face today include:

  • Promoting growth and sustaining profitability in an environment with low interest rates
  • Rebuilding asset quality and strengthening capital positions
  • Developing new and reliable sources of revenue
  • Increasing the business value of customer relationships, especially when customers have become more demanding
  • Restoring public confidence in the industry
  • Competing with aggressive, innovative non-traditional competitors
  • Incorporating a risk management culture into daily operations

On top of these challenges, financial institutions must deal with regulatory issues, such as the Dodd-Frank Wall Street Reform and Consumer Protection Act. In the aftermath of the financial crisis, regulators continue to implement risk management reforms, like Dodd-Frank, that are designed to create greater transparency and stability in the global banking system. This new environment changes how financial institutions run their businesses and especially how they measure and manage risk.

Technology can help banks and other financial institutions address these industry issues. However, keeping up with technological innovation presents a challenge by itself. According to a PwC CEO Survey, nearly 60% of industry leaders view the speed of technological change as a threat to their growth prospects.

The rapid shift in technology and customer expectations require financial institutions to address projects such as:

  • Mobile Banking – Financial institutions have to develop and implement new digital delivery strategies to remain competitive. At a minimum, they must incorporate mobile banking as a regular delivery channel.
  • Next-Generation Platforms – Many financial institutions rely on legacy systems to conduct operations. To address the issues facing the industry, financial institutions need to quickly migrate their old technology architectures to next-generation capabilities. Viewing new technology as a strategic growth investment rather than an operational expense will demonstrate the value of IT systems throughout an organization.
  • Cyber Security – The PwC CEO Survey found more than 70% of industry leaders believe cyber insecurity is a threat to growth. The ongoing news reports of data breaches at retailers highlight the danger all businesses face.

CyrusOne’s colocation solutions are designed to accommodate the diverse requirements of financial institutions and help provide a strong foundation for industry challenges.


With Millions at Stake, Downtime Is Not an Option

financial-unnamed2To compete successfully in an increasingly complex industry, financial enterprise IT environments must remain agile while adhering to strict process discipline.

Managing sophisticated applications and IT infrastructure requires scalable, innovative, and reliable data center solutions.

By providing top-tier data centers with low-cost and robust interconnection between facilities, CyrusOne can help you effectively manage the unprecedented explosion in data with:

Call today and let CyrusOne help your firm develop a scalable data center environment and best-in-class security to effectively balance consumer, compliance, and IT needs in the most seamless manner possible.

For more information, read CyrusOne’s executive report, “4 Critical Steps Financial Firms Must Take for IT Uptime, Security, and Connectivity.”

Best practices in colocation ensure financial firms are positioned for success. Learn more

How Successful Financial Services Firms Leverage Data Centers to Solve Key Challenges

469753685Several types of businesses operate within the financial services industry, including banks, credit unions, insurance companies, investment houses and securities firms. Although these businesses may market different products and services, they have a major goal in common: provide the highest level of protection for every financial transaction. To provide this protection, financial services businesses rely heavily on data centers for uptime, security, connectivity and data integrity. To leverage a data center in today’s environment, financial services firms must consider the following: Overall Data Center Needs

  • Implement a twin core data center model for better protection
  • Focus on the highest levels of availability
  • Look for ways to consolidate applications, devices and data center locations
  • Map data centers to regulatory compliance framework changes 

Security Needs

  • Ensure high-end physical security enhancements to the data center facility
  • Develop a strategy and plan for protecting assets from cyber-attacks, including encrypting data in motion
  • Rely on partners instead of just vendors for third-party security services
  • Integrate management tools securely

Data Needs

  • Limit data exposure for providers and users
  • Use hybrid cloud applications
  • Use high performance computing for analytics
  • Address continued requirements to store data for longer periods of time

Disaster Recovery Needs

  • Focus on business continuity through a replicated site – disaster recovery solutions might not bring systems back on line quickly enough
  • Establish strategies for failover instead of recovery – users should not notice any recovery effort
  • Understand new audit processes and the increased demands for data availability
  • Prepare for and meet the industry’s growing compliance requirements

Networking Needs

  • Create new or parallel networks for limiting data exposure to outside hackers
  • Address latency concerns of trading applications
  • Use specialized back haul networks to send digitized data to replicated digital vaulting
  • Secure voice and data between headquarters and branch locations

In-house data centers aren’t always capable of meeting these requirements. However, colocation offers financial services firms an effective alternative for managing data, applications, regulatory requirements and customer demands. Colocation also reduces costs, increases flexibility and enhances security.

6 Ways Successful Healthcare Organizations Leverage Colocation 

6 Ways Successful Healthcare Organizations Leverage ColocationAlthough a healthcare organization’s primary directive is delivering quality patient care, it must also assume additional responsibilities. Providers need to comply with government mandates, manage a growing amount of data, maintain robust data security, provide uninterrupted access to IT resources, and connect networks of providers in real-time — all while keeping costs down.

Meeting these data center requirements take the focus away from a healthcare provider’s core activities. However, colocation services can help improve performance in a number of ways, such as:

  1. Complying with Government Mandates

As the federal government plays an increasing role in healthcare delivery, providers must rely on high-performing IT systems and data centers to ensure compliance. The HIPAA and HITECH acts outline regulatory standards for how electronic health records must be managed.

Data centers play an important role in protecting patient data and ensuring privacy. A HIPAA-compliant colocation provider can offer cost-efficient, high-performance solutions for medical centers, hospitals, clinics and private practice physicians.

  1. Accommodating the Growth in Data

The initiative to create electronic medical records along with requirements to store greater amounts of data for longer periods of time, depend on server and storage systems that can handle high-density operations. In addition, data must be shared among sites to improve patient care.

Colocation provides a foundation for the high-density environments needed to house the increasing amount of data used in healthcare operations.

  1. Improving Security and Privacy on Multiple Levels

A colocation data center designed for healthcare operations can offer the required network and physical security to ensure regulatory compliance. On a physical layer, colocation facilities provide access control features that tightly regulate who can enter the building, access the data center floor, maintain equipment and view server environments.

These security measures protect data from physical theft and maintain privacy by ensuring only authorized personnel view information. Secure networks also play a major role in colocation services by adding a key layer of logical protection to patient data.

Healthcare organizations my not have had to deal with such stringent security protocols in the past. The substantial cost, effort and expertise required to maintain a secure and compliant environment have caused healthcare providers to turn to colocation solutions.

  1. Ensuring Continuous Access to Data and Applications

HIPAA requires a risk assessment that incorporates a review of organizational assets, threats and vulnerabilities. With hundreds of applications running on legacy and new systems, continuous access can be difficult.

Colocation provides healthcare organizations more sophisticated and resilient data center resources than what they could typically manage internally. The power and network redundancy create a more reliable environment than most premise-based data centers.

  1. Providing Connectivity among Disparate Healthcare Sites

Healthcare organizations must have the ability to connect networks and health information in real-time. As more physician offices merge with larger healthcare providers, the IT environment will become more complex and the need for more interconnected data centers will grow.

A quality colocation solution will offer carrier-neutral Internet connectivity, site-to-site interconnection and a high availability Internet Exchange. Colocation connectivity also provides healthcare organizations with 24×7 real-time monitoring and utilization reporting.

  1. Eliminating Capital Requirements and Lowering Operating Expenses

Healthcare organizations operate in an increasingly complex environment. With the advent of health insurance exchanges, providers are faced with lower reimbursement rates and slower collections because of high-deductible plans. Complying with government reforms has created financial pressure and limited innovation across the industry.

As a result, healthcare organizations are looking for ways to improve functionality while reducing costs. They’re exploring other options for deploying and managing IT operations.

Colocation eliminates the huge capital costs involved in building, staffing and maintaining an in-house data center. Instead, healthcare organizations pay a monthly fee for data center space and services. If operational requirements change, a colocation solution can quickly, easily and economically adapt.

Colocation also reduces operating expenses. The cost of energy alone for an in-house data center facility can be twice as much as a typical office building. In 2008, the Environmental Protection Agency estimated healthcare organizations spent approximately $8.8 billion annually on energy. According to industry analysts, every dollar saved on energy translates to a $20 increase in revenues for hospitals and a $10 increase for medical offices.

CyrusOne’s colocation solutions are designed to accommodate the growing and diverse requirements of the healthcare industry. Learn more.

6 Major IT Challenges Facing Healthcare Organizations

6 Major IT Challenges Facing Healthcare Organizations From large medical centers to small physician’s offices, healthcare organizations operate in an increasingly complex environment. Technological advances and increased government mandates are transforming the industry. If not managed properly, these complex changes can impede the delivery of quality patient services.

The six top IT challenges healthcare organizations face today include the following:

  1. The explosion in digital data

Many healthcare organizations struggle to manage the ever-growing amount of digital data. According to IDC Research, healthcare represents a significant percentage of the overall digital universe, and is growing at 48% per year – even faster than the rest of this digital universe.Electronic medical records, digital imaging and numerous clinical applications place strains on existing infrastructures.

In addition to requiring adequate capacity and real-time access across disparate sites, digital data containing electronic protected health information (ePHI) must adhere to stringent security measures.

  1. The enforcement of HIPAA security requirements

Section 164.308 of the Health Insurance Portability and Accountability Act (HIPAA) act requires data backup, disaster recovery and emergency-mode operations planning. HIPAA requires healthcare organizations to protect ePHI or face penalties.

Because enforcement has been lax in the past, many healthcare organizations have put only basic protocols into place. However, the Health Information Technology for Economic and Clinical Health (HITECH) act strengthens HIPAA by increasing penalties, oversight and mandatory breach notifications, as well as extending obligations to business associates and their subcontractors.

  1. The lack of data liberation

Innovations surface regularly to improve operations and patient care. However, these technological advancements have limited potential because they are unable to “talk” to one another. This failure to interoperate restricts process automation and data capture, diminishing the return on the technology investment.

  1. The move to mobile healthcare

The trend toward more mobility in healthcare requires providers to develop an effective mobile strategy. Patients today expect healthcare at their fingertips. At a minimum, a healthcare provider’s website needs to be mobile-friendly.

  1. The adoption of ICD-10

Going live on October 1, 2014, ICD-10 is the 10th revision of the International Statistical Classification of Diseases and Related Health Problems (ICD), a medical classification list by the World Health Organization (WHO). ICD-10 contains more than 14,400 different codes for diseases, symptoms, findings, complaints, social circumstances and external causes.

Although a labor-intensive and time-consuming project, ICD-10 implementation allows healthcare organizations to improve the way they code, engage with physicians and deploy new technology.

  1. The increased cost of healthcare IT projects

Government mandates have placed new demands on a provider’s IT organizations. Healthcare organizations must have the proper systems in place to ensure HIPAA compliance and coordinate with the new health insurance exchanges. In addition, rising energy costs are putting pressure on providers to reduce their infrastructure footprint.

Given these challenges, healthcare providers must decide how best to manage their critical IT infrastructure. Increasingly, healthcare organizations are turning to a colocation model instead of spending valuable resources building, staffing and maintaining their own data centers.

To learn more about CyrusOne’s data center solutions for healthcare organizations, click here.

Why Fortune 1000 companies choose to collocate in The Lone Star State

They say everything is bigger in Texas, and the same goes for best-in-class data center facilities. CyrusOne’s gleaming new high-availability data center in San Antonio provides up to 196,000 sq. ft. of raised white floor space and 55,000 sq. ft. of superior Class A office options.

This second CyrusOne facility in San Antonio is perfectly suited for production or disaster recovery (DR) interconnected data center platforms.

Arguably, the most elite facility in North America, this new enterprise data center provides customers an easily accessible position away from natural disaster zones, and touts what many consider the most seismically stable soil in the US.

Read this infographic, Why Companies Think Texas is Great for Business.

Scalable Data Centers Are Required to Manage the Data Explosion in Healthcare Systems

166122634Successful organizations that have leveraged technology to address healthcare reform are improving processes and the way they engage with physicians and patients. From electronic health records to clinical measures and decision tools, providers are inundated with new technologies that promise higher productivity and revenue.

With an ever-growing variety of data requirements, the need to accommodate an explosion in applications and patient data is well-served by data center solutions geared to specific needs of the healthcare enterprise.

Read CyrusOne’s executive report, “Healthcare Firms Seek New Ways to Manage Big Data“.

Best practices in data colocation decisions ensure that hospitals and healthcare enterprises are positioned for success. Learn more at

How to Address Data Center Reliability Issues

78744044In response to our earlier Top 5 Data Center Concerns for 2015 publication, this post covers how to alleviate concern #1 – reliability.

Businesses expect and depend on immediate communications, as well as 24/7 access to data, applications and services.  To ensure 100% availability, every business needs to minimize the risk of human- and natural-caused disasters as much as possible.  Continue reading

How to Address Data Center Flexibility Issues

155786688In response to our earlier Top 5 Data Center Concerns for 2015 publication, this post covers how to alleviate concern #2 – flexibility.

A major challenge in designing an on-site data center is determining size.  A too-small facility will cause the business to outgrow capacity quicker than they planned, which will increase their cost.  A too-large facility creates under-utilized space, also adding to the total cost of ownership.   Continue reading



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