Colocation Provider Committed to Transparency

Our Commitment to You

With CyrusOne, you receive full transparency in communication, management, billing and service delivery. As your colocation provider, we are completely committed to transparency on every level – that’s our culture.

CyrusOne abides by specific transparency protocols, including:

  • Industry best practices for self-service, reporting and overall management to ensure SLA compliance
  • Customized pricing models in plain English
  • Branch circuit monitoring of power usage
  • No hidden tack-on fees for building management, security personnel, janitorial and preventative maintenance services
  • Advanced reporting metrics and results sharing
  • Sharing of best practices encouraged via facility Peer Reviews and Carrier Days
  • Complete access to customer references

For more information about CyrusOne as a completely transparent colocation provider, please contact us online or call (855) 564-3198 today.

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