Customer Service & Satisfaction are Critical to the Success of Our Business
While every customer is different, we believe each and every one is equally important. This is why we at CyrusOne pledge to provide all of our customers with exceptional service that builds superior satisfaction for long-lasting relationships.
Our CyrusOne team agrees to and lives by the following commitments we have set.
Committed to Providing Excellent Customer Service
We are committed to our customers and strive to deliver 100% satisfaction 100% of the time. As part of that service commitment, CyrusOne employees receive extensive training from “best in breed” consumer companies such as Ritz Carlton and Zappos to name a few.
Committed to Open Communication
We are committed to providing accurate and timely communication at every level. Whether at the shipping and receiving function, invoicing, or security, all customers and partners should expect clear and concise communications at all times.
Committed to Deploying the Latest Technology
We are committed to delivering the most thoughtful solutions and technology in the data center industry. By providing leading edge technology, we will be best equipped to provide comprehensive solutions to our customers and partners.
Committed to Culture that is Fun
We are committed to creating an environment our customers can be proud to call their own. In turn, since customers have entrusted us to be an integral part of their IT infrastructure, we will maintain standards at our company which reflect positively on our customer’s company, employees, and community which we all share.