Windows Systems Management

Our clients are able to count on us to track any incidents that may arise until a resolution has been identified. Our investment in a premiere network management suite and certified staff ensures you are aware of issues that can potentially cost you dollars, customer loyalty, and hours of productivity. We provide 24X7X365 pro-active monitoring for issues and events so our customers can focus on more strategic business functions. Customers have access to a web portal to access reports.


Customer Operations Portal (COP)
CyrusOne clients receive increased transparency and control through an interactive Client Operations Portal which provides a mirror-image view of the real-time monitoring capabilities available in our advanced Network Operations Command Center. The COP enables Level 1 clients to access real-time data on bandwidth utilization as well as create and review trouble tickets.