Press Releases

HISPANIC TELESERVICES EXPANDS IT SERVICES WITH CYRUSONE
Increase Needed To Support Business Growth

Houston, TX • September 10, 2002 • Hispanic Teleservices Corporation (HTC), a Houston-based provider of outsourced contact services for the Hispanic market, has more than doubled its IT services agreement with CyrusOne, a data center provider specializing in mission-critical IT applications.

HTC, which serves as a "remote office" for clients' Spanish call center operations, began outsourcing its U.S.-based data center infrastructure to CyrusOne last year and has significantly expanded this relationship to support the company's increasing growth. Currently, HTC has two contact centers in Monterrey, Mexico, with a total capacity of 825 workstations.

It's imperative that HTC's U.S.-based data center infrastructure is 100 percent available and secure. For HTC, downtime translates to significant opportunity costs in both sales and credibility. The refore, HTC located all of its U.S. gateway communication equipment and hardware at CyrusOne's 65,000-square-foot data center in Houston. In addition to hosting the equipment - which routes calls and data through a private network to the call centers in Monterrey - CyrusOne's facility and staff provide redundant power, security, and operational support 24 x 7 x 365, guaranteeing 100 percent uptime.

"We see CyrusOne as a true extension of our operation. While CyrusOne's staff expertly manages our U.S. data center operations, we are free to focus on our core business and client needs," said Kit Cooper, executive vice president of Corporate Development for Hispanic Teleservices. "Additionally, CyrusOne's facility has the infrastructure to allow us to grow without incurring bulk capital expenditures."

"Hispanic Teleservices came to us with a unique need and we were able to create a solution that cost-effectively met their need, while allowing room for future growth and expansion," said David Ferdman, CyrusOne's president and chief executive officer.

About CyrusOne
CyrusOne is Houston’s largest full service data center providing managed hosting, colocation and enterprise management services to companies to ensure application availability, data security, and superior network performance. With a client-centric focus, CyrusOne was the first within the industry to offer a 100% availability guarantee and continues to push the envelope by offering the industry’s highest application availability SLA as well. CyrusOne’s client base includes a spectrum of emerging service providers and Fortune 500 companies who leverage the security and redundancy of CyrusOne’s Enterprise Data Center and Technology Campus. For additional information on the company, visit www.cyrusone.com.

Media Contact
Elena Perales
CyrusOne
713.821.1260 x1374
eperales@cyrusone.com

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